Refund & Cancellation Policy
We understand that plans may change and strive to be flexible with our clients. Please read our cancellation and refund policy carefully:
Cancellation Timeline & Refunds:
Cancellation made more than 15 days before the event: 80% refund of advance amount.
Cancellation made between 7 to 14 days before the event: 50% refund of advance amount.
Cancellation made less than 7 days before the event: No refund will be issued.
How Refunds are Processed:
Refunds, if applicable, will be processed within 7 working days to the original payment method. Requests must be made in writing to skmcaters@gmail.com with the booking details.
Rescheduling Option:
In cases of unavoidable situations (e.g., natural calamities or government lockdowns), we offer rescheduling subject to availability within 3 months of the original event date.
Non-Refundable Conditions:
Non-refundable ingredients or logistics that were pre-booked for your event.
Last-minute changes leading to logistical costs.
We encourage clients to read all policies carefully before confirming their booking. For assistance, feel free to reach out to our support team.